Long Description
Join a Leader in Technology and Innovation
At Ericsson, we’re on a mission to build a world where limitless connectivity improves lives, redefines business, and pioneers a sustainable future. We are now looking for a Key Account Manager (KAM) and New Business Development Lead based in Indonesia to strengthen our position and expand our footprint.
This hybrid role requires a strategic leader who excels in account management, business development, and industry partnership building. You will act as the end-to-end owner of the business with key Indonesian customers—driving customer success, growing revenue, and ensuring alignment with Ericsson’s long-term goals in the MOAI (Market Area Oceania, Southeast Asia & India) region.
What You Will Do
- Position Ericsson as a technology and thought leader in Indonesia
- Drive strategic account planning and execution for long-term customer relationships
- Identify and develop new business opportunities in existing business and adjacent verticals
- Lead customer engagement and negotiations, ensuring profitable growth
- Influence customer vision and strategy by providing insight and industry expertise
- Build and expand relationships with ecosystem partners, government bodies, and regulatory stakeholders
- Work with Customer Units and Portfolio Management to create tailored, competitive offerings
- Define and drive go-to-market models and industry roadmaps for Indonesia
- Represent Ericsson in relevant industry forums and events to shape market thinking
- Ensure delivery excellence and customer satisfaction across all engagements
- Promote knowledge sharing, best practices, and competence development across the region
Grow with us
What You will Bring:
- Over 10 years of experience in relationship sales, business development, or account management in the ICT sectors
- Proven track record in developing large, complex customer accounts
- Solid understanding of public and private procurement processes
- Strong business acumen and techno-commercial mindset
- Excellent presentation, negotiation, and communication skills
- Strategic thinker with the ability to align short-term wins with long-term vision
- Collaborative leadership with experience in cross-functional and virtual teams
- Strong understanding of the cultural and business dynamics in ICT Industry in Indonesia
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Indonesia (ID) || Jakarta
Req ID: 772012
