Bali Super Host is a leading Hotel & Villa Management company dedicated to providing comprehensive Hotel and Villa management and services. Our commitment goes Bali Super Host is a leading Hotel & Villa Management company dedicated to providing comprehensive Hotel and Villa management and services, offering beautiful villas equipped with top-notch amenities. At the heart of our service is a dedication to outstanding hospitality. We take pride in our team of professionally trained local talents, who are the cornerstone of the warm, personalized service we provide, we offer a wide range of services to support our clients in achieving their HR objectives. Currently we hiring the position "Guest Relation Officer" for Our Head Office in Ubud.
Responsibilities:
- Providing exceptional service to all guests
- Anticipating guest’s needs at all times
- Handling VIP guests and amenities
- Reviewing arrivals list and welcoming guests
- Inspecting villas before guest’s arrivals
- Resolving guest complaints
- Recording information and providing reports
Candidate's profile:
- Mobile between villas : Ubud area
- Previous experience as Guest Relations or Front Desk Agent mandatory
- Outgoing and friendly personality
- Great communication and organizational skills
- Good initiative, creativity and anticipation
- Perfect personal presentation Computer literate (Microsoft Office & Google Drive)
- English fluent (written and spoken)
Job Type: Contract
Contract length: 12 months
