At Substance, we help high growth brands build future ready teams by connecting them with proven commercial leaders. Right now, we’re hiring a Head of Commerce on behalf of our client, a leading beauty retail in Indonesia.
This is a pivotal leadership role that sits at the intersection of strategy, commerce, and execution. You’ll be responsible for managing the full P&L of the omnichannel business across online, offline, and owned retail while leading a multi functional team to deliver top-line growth, margin expansion, and channel excellence.
If you’ve led commercial teams in retail, beauty, or FMCG, and have a sharp eye for how to turn strategy into scalable results, this is a chance to drive transformation inside one of the most dynamic players in the industry.
Key Responsibilities:
Omnichannel Strategy & Execution
- Develop the annual business plan for online and offline channels, including pricing, promotions, product mix, and category expansion.
- Oversee the execution of the strategy across e-commerce, marketplace, modern trade, and owned stores.
- Own trading terms, negotiations, and strategic relationships with external brand principals.
- Ensure healthy stock, promotion, and visibility cycles are aligned with business goals.
- Identify and develop new revenue streams, bundles, and monetization opportunities.
- Lead and build a high-performing commercial team, spanning sales, merchandising, and partnerships.
- Collaborate with internal brand, finance, supply chain, and operations teams to ensure unified execution.
- Be accountable for the productivity and performance of store space and digital shelf.
- Track commercial KPIs across all channels and lead weekly reviews to optimize performance.
- Manage budgets, forecast sales, and drive profitability across categories.
- Analyze business performance, surface risks, and lead corrective actions with agility.
- Minimum 8 years of experience in retail, omnichannel, or FMCG, with at least 3 years in a leadership role.
- Proven success in P&L management and leading commercial or business unit teams.
- Strong background in partner negotiation, category growth, and merchandising strategy.
- Experience working across online and offline sales channels, ideally in beauty, retail, or consumer goods.
- Fluent in English and Bahasa Indonesia, with excellent leadership, communication, and analytical skills.
- Bachelor’s degree in business, marketing, or a relevant field.
At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen.
Getsubstance.co Pte. Ltd. | EA License No: 24C2398
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