The Housekeeping Manager will be responsible for maintaining the cleanliness, organization, and overall upkeep of the private villa. This role requires a proactive, detail-oriented individual who can manage the housekeeping team while ensuring a luxurious and pristine environment for guests. The ideal candidate will have a strong background in hospitality, exceptional leadership skills, and a passion for providing top-tier service in a private residence.
Key Responsibilities:
- Staff scheduling monitor attendance and create appraisal against each jobdesk.
- New employee orientation and training.
- Coaching on Cleaning Routines and cleaning service equipment.
- Oversee daily cleaning operations, ensuring all rooms and common areas are clean and well-maintained. Perform regular inspections to ensure quality standards are achieved.
- Provide improvisations and innovations related to quality and service improvement.
- Track and manage cleaning supplies, linen, and equipment.
- Analyze problems and be able to provide effective solutions.
- Anticipate and respond promptly to any special cleaning requests or personal preferences from guests.
- Assist in organizing events, special occasion, or any other villa activities that require followup, coordination and extra cleaning attention. Help prepare the villa for guest arrivals and after-departure turnover.
- Check malfunctions of equipment and any property maintenance, initiate decision on sourcing vendors or relying on in-house maintenance.
Qualifications :
- Minimum 5 years experience as a Housekeeping Manager in a luxury hotel or private estate.
- Educational background minimum D3
- Attention to detail and highly organized.
- Able to work in a fast-paced environment with changing priorities.
- Able to manage workload based on changing demands.
- Familiar with Microsoft Office
Skills :
- Proficiency in English (additional languages may be beneficial).
- Strong leadership and team management abilities, with the capacity to handle and motivate a diverse team.
- Proficient knowledge of cleaning and sanitation products, techniques, and equipment.
- Ability to manage inventory and control costs.
- High attention to detail and a commitment to delivering top-tier service.
- Strong communication and interpersonal skills, especially with high-net-worth individuals.
- Flexibility with work hours, including weekends and holidays, as required by guest schedules.
- Ability to maintain confidentiality and discretion in all matters related to guests and villa operations.
Location: Jl. Drupadi 1 no.6, Seminyak
Job Type: Full-time
Laporkan lowongan
