IT Manager

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.

Do you see yourself as IT Manager at Regent Bali Canggu?

Regent is the epitome of modern luxury for the world’s most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We’re seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.

Your day to day

• Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware.
• Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required.
• Continually keeps informed of IHG-approved system and technology that may contribute to improve hotel efficiency.
• Understand all the standard and IHG customized features and function of the hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions.
• Responsible for designating selected individuals for each IHG approved system that she/he will train the users.
• Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable.
• Ensures that all computer media saves and back up are completed, document and stored per IHG specifications.
• Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system.
• Administer all user ID’s passwords, and the most sensitive system utilities, secures all.
• Under the direction of the Director of Finance and Business Support, administer all back-office user ID, passwords, security parameters and the most sensitive utility.
• Keeps informed of the latest, updated, changes, enhancement, and development in the hotel.
• Conduct “Self-Audit’ of systems, security and emergency procedures according the hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.
• Adhere to hotel brand standards.
• Maintain current hotel information to be able to provide information to guests.
• Maintain documents for audits of hotel account in compliance with IHG policies and procedures.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.