As a Junior Project Management Officer (PMO) for Live Commerce Project, you will be responsible for supporting the daily operations and continuous tactical improvements of live shopping activities. You will collaborate with several stakeholders including host, content creator, Sr. PMO, brand representative, and other teams if any to ensure smooth execution of live commerce sessions. You will also be responsible for identifying operational bottlenecks and proposing process optimizations or tactical solutions. This role requires strong project coordination, analytical thinking, and a hands-on approach to problem-solving in a fast-paced e-commerce environment.
Key Responsibilities
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Daily Operations Coordination:
- Oversee and monitor the execution of live shopping events, ensuring alignment with business objectives.
- Track operational KPIs (e.g., show schedules, live performance metrics, order fulfillment, technical readiness).
- Coordinate with related teams (host, content creator, Sr. PMO, brand representative, and other teams if any) to resolve day-to-day operational issues.
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Process Improvement & Optimization:
- Identify workflow inefficiencies and propose tactical improvements for smoother live shopping operations.
- Assist in implementing SOPs, playbooks, and best practices for operational excellence.
- Support automation initiatives and tool adoption to enhance team productivity.
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Project Management Support:
- Assist in managing short-term projects or task forces aimed at improving operational efficiency.
- Monitor project timelines, deliverables, and follow up on action items with stakeholders.
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Data Analysis & Reporting:
- Compile and analyze operational data to provide insights on process gaps and opportunities.
- Prepare regular performance reports and dashboards for internal reviews.
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Stakeholder Collaboration & Communication:
- Maintain clear and timely communication with internal and external stakeholders.
- Ensure alignment of operations with strategic directions set by Sr. PMO.
Required Qualifications
- Bachelor’s degree in Business Administration, Industrial Engineering, Management, or related fields.
- At least 2-3 years of experience in project coordination, operations, or PMO roles (preferably in e-commerce, live commerce, retail, or fast-moving industries).
- Familiarity with live commerce business models is a plus.
- Proficient in MS Excel/Google Sheets (pivot tables, VLOOKUP), PowerPoint/Google Slides.
- Experience in using project management & live streaming tools is preferred.
Evermos is committed to providing an inclusive environment where equal opportunities are available to all applicants regardless of race, color, religion, gender, national origin, disability, age, genetic information, marital status, pregnancy, or related condition. We will not tolerate discrimination or harassment based on any of these characteristics.
We also emphasize the importance of diversity in all aspects of employment including recruitment, hiring, promotions, training, and organization operations.
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