Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
Grab for Business is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food & package deliveries as well as related services for companies across Southeast Asia. We actively engage with top companies and top brands and we must drive successful key account management in our organisation.
Get to Know the Role
Grab for Business is looking for a passionate Key Account Assistant Manager to join our team in Jakarta, Indonesia. You will grow key B2B accounts, ensuring client satisfaction, and driving revenue growth for Grab's business services. You will report to the Manager, and work full on-site at our Jakarta office.
The Critical Tasks You Will Perform
- Strategic Account Management: Own and grow a portfolio of key "Grab for Business" accounts, driving revenue through strategic upselling, cross-selling, and relationship management.
- Performance Analysis & Planning: Analyze account performance, KPIs, and market trends to develop strategic plans that identify and capture growth opportunities.
- Client Engagement & Value Demonstration: Lead regular business reviews, delivering compelling presentations that demonstrate Grab's value and ensure client satisfaction.
- Cross-Functional Solutioning: Collaborate with internal teams to design and implement tailored solutions that meet clients' evolving transportation and delivery needs.
Qualifications
What Essential Skills You Will Need
- Education: Min. Bachelor's degree in Business Administration, Marketing, or a related field
- Experience: 3-5 years in B2B account management or sales; background in tech, ride-hailing, or delivery would be an added value.
- Technical Skills: Advanced skills in Google Suite (GSheet, GSlides, GDoc)
- Market & Tech Skills: Knowledge of the Indonesian business landscape, with proficiency in managing complex client portfolios using CRM software (e.g., Salesforce).
- Core Competencies: Lead cross-functional projects, analyze data to inform strategy, and present compelling solutions to C-level executives.
- Languages: Fluency in both English and Bahasa Indonesia is required.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
