About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
We are seeking an energetic and responsible intern who can commit at least 6 months full-time to join our growing organization. In this position, you will be expected to learn about the accommodations business under Trip.com. Please note that the location of this posting is in Tangerang, Indonesia.
In this Role, you’ll get to
- Provide administrative support to the hotels team and the hotel supply network.
- Support the team with the maintenance of hotel relationships and to coordinate with other departments involved in the assigned project.
- Train new hotels on how to use eBooking, manage rates and availability on site.
- Assist in activation of hotels.
- In consultation with Market Managers to manage hotel accounts.
- Resolve all issues relating to accounting, allotment, notification, cancellations, etc.
- Participate in market and competition research.
- Evaluate production and determine follow up action.
- Prepare business review reports as necessary.
- Co-ordinate the merchandising activities for hotel partners with special deals and promotions.
- Responsible for timely and accurate delivery of content and photos for new and existing hotels.
- Manage other ad-hoc administrative requests and operative tasks.
What you'll Need to Succeed
- Bachelor's degree in Business, Hospitality, Analytical or related field.
- Good command of written and spoken English. Mandarin proficiency is a plus
- Knowledge in hotel industry or Online Travel Agent
- Detailed oriented and fast learning capability
- Good teamwork spirit, multitasking and quickly adapt to fast-paced environment
- Good computer and Office skills required
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
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