Company Description
A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.
At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.
At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.
Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.
At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.
By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.
Job Description
The Pool Bar Server provides exceptional beverage and food service to guests enjoying the pool area. Pool Bar Servers are responsible for creating a welcoming and enjoyable atmosphere, delivering personalized service, and ensuring guests' needs are met. They take orders, prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks, and light food service. Pool Bar Servers maintain a clean and organized work area, handle guest inquiries and requests, and ensure efficient and timely service. They play a crucial role in enhancing the overall guest experience by providing friendly and attentive service, promoting the hotel's offerings, and creating a positive and memorable poolside experience for guests.
Qualifications
- Education: A diploma in hospitality, food and beverage, or a related field.
- Experience: Previous experience as a server in a restaurant, poolside bar, or upscale hospitality setting is preferred. Experience in luxury hotels or international chains is a valuable asset.
- Beverage Knowledge: Strong knowledge of various beverages, including cocktails, wines, beers, and non-alcoholic drinks, is essential.
- Guest Service Skills: Excellent interpersonal and guest service skills are a must. Pool Bar Servers should be friendly, attentive, and able to provide personalized service to meet guest expectations.
- Communication Skills: Effective communication skills, both verbal and written for interacting with guests and collaborating with the team.
- Time Management: Strong time management skills to handle multiple tasks, take orders promptly, and deliver beverages and food items in a timely manner.
- Attention to Detail: Pool Bar Servers must pay attention to detail to ensure accurate order-taking, proper preparation of beverages, and adherence to hotel standards.
- Health and Safety: Understand health and safety regulations, including food handling and sanitation practices to maintaining a safe environment for guests and staff.
