PMO Sr. Manager - D2C

The Senior Project Management Officer (PMO) plays a pivotal role in leading the end-to-end execution of Direct-to-Consumer (D2C) initiatives, including Live Commerce. This role oversees the initiation, design, testing, scaling, and full project lifecycle of innovative, consumer-facing programs.

Acting as a strategic driver and hands-on leader, the PMO brings deep expertise in project management and a strong understanding of the live commerce ecosystem. The role is instrumental in driving innovation, enhancing engagement, and delivering exceptional customer experiences through interactive shopping platforms.

Key Responsibilities

• Strategic Planning & Execution:
  • Develop a comprehensive project roadmap for D2C initiatives (e.g,. Live Commerce), aligning with the company’s goals and market opportunities.
  • Define project objectives, key deliverables, milestones, and timelines.
• Cross-Functional Leadership:
  • Collaborate with internal teams (e.g., marketing, supply team, logistics/operations) and external stakeholders to ensure seamless project execution.
  • Act as the main point of contact for D2C initiatives (e.g., Live Commerce), facilitating effective communication and decision-making.
• Innovation & Design:
  • Identify opportunities for enhancing customer engagement through interactive and innovative D2C solutions.
  • Lead the design and prototyping of features and workflows, incorporating industry best practices.
• Testing & Scaling:
  • Plan and oversee pilot programs to validate D2C (e.g., Live Commerce) strategies, ensuring scalability and sustainability.
  • Analyze pilot results and implement iterative improvements.
• Performance Management:
  • Establish performance metrics to measure the success of D2C initiatives (e.g., Live Commerce).
  • Generate detailed reports and presentations for senior leadership, providing insights and actionable recommendations.
• Team Development: Mentor junior team members and build a high-performing project management team focused on innovation and delivery excellence.

Required Qualifications

• Education & Experience:
  • Bachelor’s degree in Business Administration, Project Management, Marketing, or a related field
  • Minimum of 5 years of project management experience, preferably in e-commerce, retail, or technology sectors. Additional experience in Live Commerce project would be an asset
  • Proven experience managing complex, cross-functional projects, ideally within live or interactive commerce.
• Skills & Competencies:
  • Strong understanding of live commerce technologies, customer engagement strategies, and market trends.
  • Exceptional project management skills with a proven ability to manage budgets, timelines, and resources effectively.
  • Proficient in project management tools & analytics would be a plus.
  • Excellent communication and interpersonal skills, with the ability to influence and lead across all levels of the organization.
  • Strong problem-solving abilities with a focus on innovation and iterative improvement.
• Behavioral Traits:
  • Highly organized, detail-oriented, and results-driven.
  • Adaptable to fast-paced environments with competing priorities.
  • Proactive, self-motivated, and able to work both independently and collaboratively

Evermos is committed to providing an inclusive environment where equal opportunities are available to all applicants regardless of race, color, religion, gender, national origin, disability, age, genetic information, marital status, pregnancy, or related condition. We will not tolerate discrimination or harassment based on any of these characteristics.

We also emphasize the importance of diversity in all aspects of employment including recruitment, hiring, promotions, training, and organization operations.

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