Product Manager - CRM

Formulatrix is seeking a hands-on Product Manager for our internal CRM (TIGA). This in-house built system which now supports over 1000 employees across all departments. This system is a critical enabler of our internal and external organization allowing us to managing our customers, employees, and vendors.

We are looking for an organized and detail-oriented individual; who thrives in a fast-paced environment. The ideal candidate will have a strong user-centered software design philosophy, excellent communication, cross-group collaboration, and planning skills. Candidates must work well independently, with a global team, and with customers.

• Lead a software team to deliver a great user and information experience
  
• Drive product planning from conceptual stages to final delivery.
  
• Build a system that is extensible, fast, error-free, and reliable.
  
• Work with our user experience and technical writer teams to envision a fast, accurate, and easy to use solution.
  
• Define requirements around user interface and workflow details.
  
• Contribute to defining the product strategy and roadmap for ERP systems
  
• Work with all departments to ensure their needs and concerns are addressed within the product.
• Prioritize and follow up on user inquiries while managing product issues to ensure timely resolution.

• Bachelor’s degree in Software Development, Business Administration, or a related field.
  
• 3–4 years of product management experience, with CRM or ERP products.
  
• Experience with graphical user interface (GUI) design is a plus.
  
• Strong communication skills in English, both spoken and written.
  
• Passionate about customer satisfaction.
  
• Strong leadership and interpersonal skills.
  
• Excellent prioritization, organizational, and planning abilities.
  
• Quick to learn and adaptable in a constantly changing environment.
  
• Comfortable collaborating with offshore teams
  
• Willing to work onsite in Salatiga.

How to Apply: To be considered for this position, please email your CV + Cover Letter (Format: PDF, max. 1MB) to [email protected] with the words in the subject line.

PM (space) Your Name
e.g. PM Adam Fisal