Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna® – to help get the nutrients they need to live their healthiest life.
Major Responsibilities:
- Enable ethical field force to meet regional and team KPIs
- Analyze market ,category and channel opportunities within territory/area using real-time omnichannel business intelligence to identify opportunities for market share growth at the customer/account level
- Leverage business analytics and customer insights to conduct on-going analysis of growth potential throughout the region and create an omnichannel engagement strategy to establish Abbott as the brand of choice throughout the region
- Develop and support the execution of account plans using an integrated customer omnichannel engagement strategy
- Deploy marketing programs to target customers and accounts via the Medical Reps, including education, execution, and tracking of program impact/success
- Observe and provide progressive, real-time coaching and feedback to Medical reps on every aspect of the customer engagement process
- Accelerate the development of digital knowledge and application in Medical reps through mentoring, coaching and role-modeling
- Build and maintain relationships with customers and accounts across digital, remote/virtual and face to face channels to increase awareness and loyalty to Abbott brand products
- Collaborate with the training/SFE to Optimize team performance by identifying knowledge and skill gaps in Medical reps across the team and create individual development plans to elevate capabilities across the territory/area
- Provide direct, on-going support to Medical reps in the field through collaborative problem-solving, mentoring, coaching, feedback and escalations
- Develop and expand network of KOLs throughout the territory/area, reflecting to influence at all levels of an account (not limited to HCPs)
- Work cross-functionally with Marketing ,Analytics and SFE to gather and interpret customer and market behavior data, translating omnichannel engagement data into real-world activities
- Role-model ethical behavior by demonstrating integrity and transparency
- Act in alignment with compliance and regulatory expectations
Requirements:
- Bachelor Degree in Sciences/Pharmacy
- Minimum 10 years of experience in medical sales and minimum 3 years of experience managing a team
- Experience in nutrition/pharmaceuticals industry, engaging with HCPs
- Strong communications skills in Bahasa and business-level English
- Experience in turning around performance and developing sales teams
- Ability to integrate different sources of information (including sales data and KPIs) which are shared across team to build actionable action plans.
- Able to develop District Sales plan and monitor sales reps and manage performance
- Train and coach salesforce and develop best performing sales reps in Area and build robust talent pipeline for Abbott recruitment.
- Flexible and open to new ideas and encourages others to value change.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
