Senior IT Infrastructure Cloud Operation Associate

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.

• Providing reliable supporting applications of ALTO critical applications.
• Help Lead to Deliver Project and BAU quality and in time.
• Maintain the resilience of supporting applications production environment to support business continuity.
• Follow standards and best practices for Product Redis and Kafka and continuously improve it.
• Supporting IT Dev team and Product team on new business initiatives and projects by preparing the proper infrastructure and operations.
• Ensure BAU and operational delivered based on current SLACollaborate with IT Dev, IT Infra, HMOS, Operations, AppSup on day-to-day issues and problems.
• Help Lead to Determine team goals, setup plan and organize the action plans for the team to achieve.
• Supporting other division activity when needed based on service requests
• Perform Redis and Kafka configuration changes needed as per business requirement
• Ensure BAU and operational delivered based on current SLA
• Supporting IT Dev team and Product team on new business initiatives and projects by preparing the proper infrastructure and operations.
• Collaborate with IT Dev, IT Infra, HMOS and Operations on day-to-day issues and problems.
• Monthly review of the team compliance to the outlined procedures, rules and policies.
• Makesure All Access and Changes at Production Area used PAM

• Proven experience as IT Infra or similar position at least 1-2 year experience
• Bachelor degree in Information Technology/Information System/Computer Science/Electrical Engineering
• Have Knowledge for Cloud Provider(AWS/GCP/Azure/etc)
• Having experience in Confluent Cloud and SaaS Redis will be advantages
• Having Confluent Cloud or Redis Certification will be advantages
• Good Communication Skill

Knowledge & Skill

• Kubernetes System
• Server System (x86 and FT Server)
• Network Routing and switching
• Network and Application Load Balancer
• Firewall and Network SecurityTCP/IP Fundamental
• Cloud Networking (AWS/GCP/Azure/etc)
• DNS and GSLB
• Product Knowledge
• Kafka knowledge
• Redis knowledge
• Hashicorp Vault knowledge
• Docker
• Swarm
• Terraform
• Ingress Controller
• Gitlab

Non-Technical

• Time Management
• Problem Analysis
• Interpersonal Communication
• Motivating Others
• Decision Making
• Flexibility
• Taking Ownership
• Influencing Skills
• Learning Skills