Job ID
75385
Job title – Quality Control Technician
Location – Cileungsi, Indonesia
Job model – On-Site
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
This function will be based at PT Firmenich Indonesia, Cileungsi, West Java and will reporting to Manager, Quality Control Taste Texture and Health who also based in Indonesia.
Your key responsibilities
- Supervise and provide direction to team of qc technicians and coordination across departments, as required, by maintaining QC workflow, getting things done, reviewing approval of QC testing documentation and as the first point of escalation contact.
- Adherence to the Global Quality Control LEAN workflow process for processing of all Quality Control samples
- Create and review local QC procedures following to the requirements i.e: Global Policies
- Support intensively quality non-conformance investigations
- Involve in the meetings and activities related to quality, projects, and improvement.
- Seek and obtain the necessary training and achieve full skills qualification within the roles mandate
- Manage the receipt of samples as they are logged into Quality Control as well as to prioritize / separate samples and organize their testing per established SOP's.
- Perform independently complex, routine, and non-routine activities including sample preparation, analytical task, and sensory evaluation as well as to entry the data accurately into dsm-firmenich internal systems.
- Analyze raw material, in-process, and finished product samples according to established SOP's
- Lead, conduct and participate in daily Flavors sensory evaluation sessions from preparation to evaluation for all Raw Materials and Finished Products per established SOP's
- Manage and maintain retained sample room and reference sample availability and validity.
- Prepare micro samples for shipment per established SOPs for 3rd party testing as well as subcontracting of testing where not currently qualified and track the results availability for timely Quality disposition
- Files all retains at conclusion of sample testing cycle
- Manage calibration, validation, verification of all laboratory equipment and ensure all are within tolerances by using dsm-firmenich QC Maintenance System.
- Follows all Good Laboratory Practices, Site HSE, Food Safety, Quality, including GMP rules.
- Maintains work area in a neat and well-organized manner and completes all paperwork correctly.
- Manage and purchase stock of QC lab supplies & reagents as well as ensuring the absence of shortage
- Identify common problems/issues encountered and perform and summarize escalation process to superior or relevant stakeholders.
- Maintain awareness of technology and issues affecting own job.
- Entry analytical and sensory data accurately into a Laboratory Information Management system (LIMS) and actively interact with SAP.
- Independent and efficient use of all internal tools for data collection/recording and administration.
- Keep daily record and appropriate documentation on all laboratory work performed.
- Maintain clean and well-organized laboratory/workplaces based on 5S and Good Laboratory Practices principles.
- Independently operate standard equipment/procedures to the required level.
- Assist/provide support to all related teams in their daily task.
- Follows, implement and assure compliance of SHE procedures/policies and proactively contribute to the improvement of lab safety.
- Follows and implement Food Safety and Quality, including GMP implementation.
We bring
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
- A space to grow by encouraging and supporting curiosity and an open mindset;
- A culture that prioritizes safety and well-being, both physically and mentally;
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
- A flexible work environment that empowers people to take accountability for their work and own the outcome;
- Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;
You bring
- Bachelor’s degree in Chemistry, Food Science, Microbiology, Biochemistry, and equivalent with minimum 2 years of experience in flavor and fragrance, food, chemical or pharmaceutical industry.
- Proficiency in English: Strong written and verbal communication skills are required for documentation, reporting, and cross-functional collaboration.
- Having experience in leadership or supervisory role, managing teams or projects.
- Having continuous improvement and growth mindset.
- Must be Thorough and attentive to details.
- Organized and meticulous.
- Able to multitask and complete multiple requests on time.
- Good interpersonal and communication skills.
- Developing analytical skills with problem solving ability.
- Ability to adapt well to a fast-paced environment.
- Standard GLP and Lab Documentation.
- Familiarity with quality standards such as Quality Management System, Food Safety, Occupational Health and Safety Management System in Laboratory.
- Having knowledge related to QC Instrumentation and methodology i.e.: Titration, Karl Fischer, GC, LEAN Six Sigma, 5S, Root Cause Analysis will be valuable added.
- Well Versed in Microsoft Programs (Excel, PowerPoint, word, outlook, etc.).
- Prior SAP, LIMS knowledge and experience a plus.
- Familiar with running reports and creating presentations a plus.
- Ability to work in multiple applications and program systems.
Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
About DSM-Firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
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