We are looking for Store Manager to join Voila.id. If you are passionate about being part of the team, building & strengthen our luxury retail brand. The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!
Responsibilities:

Lead and develop the store team through inspiring hands-on management and coaching
Manage and coach the team into building sustainable
Client relationships, ensuring that every client is treated according to the company policy
Manage and motivate the team to drive the business
Create a positive work environment, empower the team, encourage innovative solutions
Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (VM, clienteling, events, etc)
Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives

Requirements:

Must possess a minimum Diploma 3 or Bachelor degree
2+ years experience in fashion retail industry - medium to luxury
Eyes for details, critical and great sense of fashion
Excellent ability in team management & development
Role model on selling and floor management - training and VM
Attractive, confident, high level in social and networking skills

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