City Padel & Pickleball is one of the fastest-growing sports that has gained increasing popularity worldwide. Located on Jl. Pura Demak, West Denpasar, City Padel offers a modern sports facility where people of all ages can enjoy an exciting and social playing experience. With its unique blend of fun, fitness, and community, padel is becoming a favorite choice for both beginners and experienced players in Bali.
Operational Supervisor – City Padel & Pickleball
Responsibilities:
1. Daily Operations
Supervise all daily activities of padel & pickleball courts.
Ensure all facilities, equipment, and public areas are in good, safe, and ready-to-use condition.
Manage court schedules, bookings, and events to avoid conflicts.
2. Guest Service & Satisfaction
Monitor front desk and guest relations team to ensure excellent customer service.
Handle guest inquiries, requests, and complaints promptly and professionally.
Maintain service quality according to company standards.
3. Team Management
Supervise operational staff (receptionists, coaches, housekeeping, security).
Conduct daily briefings and assign tasks accordingly.
Train and motivate team members to maintain discipline and service quality.
4. Administration & Reporting
Prepare daily operational reports (court usage, number of guests, events, and issues).
Manage petty cash and report to finance department.
Coordinate with management regarding revenue and expenses.
5. Events & Activities
Assist in planning and executing events (tournaments, training sessions, membership promotions).
Build good relationships with local padel & pickleball communities.
6. Cleanliness & Safety
Ensure all facilities (courts, toilets, lounge, common areas) are clean and well-maintained.
Oversee safety and security of the venue, parking, and sports equipment.
7. Management Coordination
Provide feedback and recommendations to management for operational improvements.
Act as a liaison between staff and management regarding operational matters.
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Qualifications:
Minimum 1 years of experience in operations, hospitality, or sports facility management.
Strong leadership, communication, and teamwork skills.
Good problem-solving and decision-making ability.
Passionate about sports, especially padel & pickleball (preferred).
Placement Denpasar Barat
Job Type: Full-time
