Saran pencarian:

fresh graduate
work from home
part time
kerja luar negeri
teknik sipil
gudang
driver
administrasi
rumah sakit
remote
security
event
loker terbaru
Bali
Jawa Timur
Tangerang
Jawa Barat
Denpasar
Jakarta
Karawang
Bogor
East Jakarta
Papua Barat
Sulawesi Selatan
Semarang

Tenant Relation Staff - BSD

Sinar Mas Land
Tangerang, Banten
1 hari yang lalu

Job Descriptions:

  • Act as the main point of contact for tenants regarding needs, inquiries, and complaints.
  • Provide accurate, timely, and professional assistance to tenants.
  • Coordinate with operations, security, housekeeping, engineering, and other departments to address tenant needs.
  • Ensure building service standards are implemented according to management policies.
  • Support the implementation of programs and events with related team to improve tenant comfort and loyalty.
  • Collect and report tenant feedback as input for service improvement.
  • Prepare regular reports on tenant complaints, requests, and follow-ups.
  • Maintain an updated tenant database, including contacts, contracts, and communication records.
  • Assist tenants during emergencies (evacuation, power outage, technical disruptions, etc.).
  • Provide official communication and guidance according to emergency procedures.
  • Assist with administrative processes during tenant move-in and move-out.
  • Support lease renewal processes and ensure smooth tenant relations.

Job Qualifications:

  • Minimum Diploma/Bachelor’s Degree, preferably in Communication, Hospitality, or Management.
  • Experience in customer service, tenant relations, or hospitality in retail/mall is an advantage.
  • Strong communication, negotiation, and problem-solving skills.
  • Able to work both independently and in a team, with strong tenant satisfaction orientation.
  • Computer literate.
  • Fluent in English (spoken and written).
  • Well-groomed, friendly, and professional appearance.
  • Willing to be placed in BSD City.

Lamar
Simpan
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