Company Description
Radisson Golf & Convention Center Batam is an upscale hotel located in Sukajadi, Batam, next to an 18-hole golf course. The hotel offers 239 rooms, a grand ballroom for 1,800 guests, pools, a spa, a gym, and dining at Bite restaurant. Conveniently located only 5 Km away from Batam Center ferry terminal, and 8 Km from Hang Nadim Airport.
Role Description
This is a full-time on-site role for a Guest Service Representative at Radisson Golf & Convention Center Batam. The Guest Service Representative will be responsible for providing excellent customer service to hotel guests, handling reservations, check-ins, check-outs, and addressing guest inquiries and concerns.
Qualifications
- Minimum 1 year of experience in a related position at an international chain hotel
- Proficient in operating OPERA PMS system
- Fluent in English (spoken and written)
- Well groomed and guest satisfaction oriented
- Strong team player
Job Type: Full-time
Education:
- D1-D4 (Preferred)
Experience:
- Opera using: 1 year (Required)
Language:
- english (Required)