P&C Administrator l

Category: FTE

Location: Indonesia

Department: People & Culture

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JOB PURPOSE

To provide frontline HR administrative support by maintaining accurate employee records, responding to basic employee inquiries on payroll, leave, and attendance, and assisting with routine HR processes under close supervision

Employee Records

• Maintain and update personnel files and HRMS entries with new hires, changes, and terminations to ensure compliance and data integrity

Employee Queries

• Serve as first point of contact for routine HR questions regarding attendance, leave balances, and company policies, escalating complex issues as needed

Recruitment Assistance

• Support the recruitment process by scheduling interviews, preparing offer letters, and coordinating background checks

Payroll Support

• Collect and verify documentation for new hires, promotions, and terminations to facilitate accurate payroll processing

Reporting

• Generate basic HR reports (e.g., headcount, leave summaries) for HR business partners using HRIS and Excel

SPAN OF COMMUNICATION

• Internal: All employees, HR Team Leads, Payroll, Facilities
• External: N/A

JOB RELEVANT INFORMATION (BOUNDARIES & DECISION-MAKING AUTHORITY)

Operates under the guidance of HR Supervisors; authorized to make routine data-entry decisions within established HR policies

Required Qualifications:

• Diploma or Bachelor’s degree in HR, Business Administration, or related field

Preferred Experience:

• 0–1 years in HR, administrative, or customer-service roles

Job-Specific Skills:

• Proficient in MS Office and basic HRIS navigation (e.g., SAP, BAAN)
• Attention to detail, clear verbal and written communication, and teamwork orientation

Core Competencies:

• Attention to Detail
• Customer Service Orientation
• Process Adherence
• Communication Skills

Diploma or Bachelor’s degree in HR, Business Administration