Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - AdministrationManagement Level
AssociateJob Description & Summary
At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.
General Responsibilities
Respond to user requests professionally and follow up when details are unclear.
Maintain good communication and service quality with users.
Support the team and Supervisor as needed, including monthly reporting.
Maintain database reports aligned with QMP targets.
Liaise with GTS for database-related issues.
Mail Centre Management
Register and sort incoming mail by sender (e.g., bank, government, client).
Confirm and update the status when users collect incoming mail at IMC.
Check address completeness before sending outgoing mail.
Process outgoing mail via courier platforms.
Upload and update outgoing mail records in the MCM system.
T rack and ensure completion of delivery processes.
Printshop
Handle and process print requests with confidentiality and accuracy.
Ensure print outputs meet user specifications and quality standards.
Maintain printshop equipment and coordinate with vendors for supplies and maintenance.
Record and report printshop usage as needed.
Job Requirements
Minimum Diploma degree in Administration or related fields
Proficient in Microsoft Office; advanced skills in Excel are preferred
Good command of English, both spoken and written
Strong interpersonal and verbal communication skills
Excellent correspondence abilities
Capable of handling multiple tasks simultaneously under tight deadlines
Proactive personality with a strong customer service orientation
Able to work both independently and as part of a team, with minimal supervision
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Degrees/Field of Study preferred: Diploma - AdministrationCertifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
