Company Description
Hotel that makes every moment matter
The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.
Job Description
- Manage, supervise and coordinate the daily operations of the Hotel
- Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
- Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
- Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
- Possess Degree/Diploma in Hospitality or relevant qualification;
- Minimum 3 years of related experience preferably in the Hotel industry;
- Mature, energetic, assertive, independent and a team player;
- Strong leadership skills with excellent interpersonal and communications skills.
Qualifications
- Diploma/ Degree in Hospitality/ related disciplines preferred.
- 2 years in the role of Guest Services / Duty Manager
Laporkan lowongan
