Partnership Associate

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.

Main Responsibilities

• Maintaining the stability of relationships with clients and internal stakeholders.
• Identifying business opportunities with existing clients and potential new clients for ALTO's products and services through a data-driven approach.
• Encouraging the implementation of new partnerships with clients in accordance with established work standards
• Providing standard pricing to clients for existing products.

Key Roles

• Establishing and maintaining good relationships with clients.
• Identifying potential new collaboration opportunities for existing products with clients.
• Capable of handling client complaints as the first point of contact.
• Able to collaborate with other divisions to address and fulfill client needs.
• Conducting a review of the business aspects of partnership agreements.
• Able to prepare all related documents, such as :
  • Presentation materials

  • Proposals

  • Partnership agreements,

  • Other necessary documents for client collaboration, and

  • Documents required for regulatory purposes

Performance Indicator

• New agreements with clients related to ALTO's existing products/services.

• Able to communicate and collaborate with other divisions to provide effective solutions and meet client needs.

Skills

• Selling Skill
• Presentation Skill
• People Management
• Strategical Thinking
• Market Research
• Cross Division Coordination Skill
• Competitor Mapping & Insight
• Negotiation Skill
• Critical Thinking Skill
• Stakeholder Relationship
• Diagram Flow Process
• Complain Handling
• Basic Data Processing and Analytics

Knowledge

• Product Knowledge
• Market Industry
• Basic Financial Analysis
• Account Management
• Customer Insight
• Business Proposal & Contract
• Business Opportunity Assessment

Requirements

• At least 1-2 years experienced as Partnership or related Role
• Experience in the financial industry is an advantage.
• Strong communication skills.
• Bachelor's degree in any major