Stay With Loca (SWL) is a villa management company based in Uluwatu, Bali. Our company focuses on high-end services, specializing in luxury buildings and lifestyle properties. The company is currently in a growth phase and has extensive plans for future expansion.
We are urgently looking for a Villa Manager to oversee the day-to-day operations of one of our premier properties.
If you have a passion for hospitality, leadership experience, and an eye for detail, we’d love to hear from you immediately!
Requirements:
- Proven experience in a similar role within the hospitality or villa management industry, min. 5 years.
- Excellent organizational skills, proactivity and attention to detail.
- Strong communication abilities, client-oriented, can-do attitude.
- Ability to handle scheduling and operational logistics effectively.
- Proficiency in English; Bahasa Indonesia native.
Key Responsibilities:
Guest Relations:
- Being a main representative of SWL to guests, handling check-is and check-outs and all guest communication.
- Ensuring that guests are satisfied by addressing their needs, managing any complaints, and providing personalized services.
Bookings and OTAs:
- Handling direct and indirect bookings, managing calendar availability across the villas.
- Applications to be familiar with: Airbnb, Booking.com, Lodgify.
Decision making:
- Handling responsibility for the villas performance, both in terms of guest satisfaction and operational efficiency.
- Making decisions regarding villa operations, staff management, guest issues, and financial management (e.g., budgeting, expenses, petty cash).
Operations:
- Overseeing the day-to-day running of the villas, ensuring that guest services, villa maintenance, and administrative tasks are efficiently handled.
- Providing monthly expenses and performance reports to SWL owners.
Benefits:
- Competitive salary.
- BPJS health insurance after 3 months of successful employment.
- Opportunity to work in a stunning location with a collaborative and supportive team.
Job Type: Full-time
Application Deadline: 06/13/2025
Expected Start Date: 06/16/2025
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