Account Executive, ESMB - Indonesia

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Account Executive SMB kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan di dalam area mereka, dan menjadi alamiah dalam membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka.

Anda akan menggunakan keterampilan pengembangan bisnis baru Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong.

Peran ini mencakup wilayah pasar Indonesia.
 

Tanggung Jawab :

• Memimpin satu set pelanggan khusus (wilayah atau vertikal) di ruang UKM yang bertanggung jawab atas siklus penjualan penuh. Anda mengkoordinasikan beberapa proyek penjualan secara bersamaan dan bertanggung jawab penuh atas pelanggan Anda.

• Miliki seluruh proses penjualan untuk memastikan pengiriman terhadap metrik kinerja utama, dengan penekanan kuat pada bisnis baru, sambil mengembangkan akun yang ada.

• Gunakan keahlian penjualan solusi Anda untuk merespons kebutuhan pelanggan secara efisien dan mengidentifikasi potensi bisnis untuk menciptakan kemitraan jangka panjang yang strategis dengan pelanggan Anda.

• Memperkuat hubungan dengan klien melalui keterlibatan rutin dan pertemuan tatap muka

• Memprioritaskan dan memimpin acara industri dan kelompok pengguna untuk membangkitkan minat pasar.

• Bekerja sama dengan tim Pengembang Bisnis, Pra-penjualan, dan Pemasar kami untuk semua prospek penjualan dan peluang penjualan.

• Membangun strategi akun dan rencana wilayah untuk Pasar Indonesia

Kualifikasi yang dibutuhkan:

• Rekam jejak keberhasilan yang terbukti dalam penjualan siklus penuh

• Kredibilitas di semua tingkatan dan bukti membangun hubungan positif secara internal dan dengan pelanggan.

• Keterampilan komunikasi yang efektif dengan kemampuan untuk membangun hubungan yang berpengaruh dan memberikan hasil dalam lingkungan lintas fungsi.

• Riwayat sukses dalam penjualan bisnis baru secara langsung, yang membuktikan pencapaian yang konsisten terhadap target.

• Motivasi, ketahanan, dan ambisi yang tinggi untuk membangun karier di Salesforce.

• Kualifikasi yang Diutamakan:

• Diperlukan gelar atau pengalaman relevan yang setara. Pengalaman akan dievaluasi berdasarkan kompetensi inti untuk peran tersebut (misalnya peran kepemimpinan ekstrakurikuler, pengalaman militer, peran sukarelawan, pengalaman kerja, dll.)

• Lancar berbahasa Inggris *PLUS* Bahasa Indonesia

Our SMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision-makers within their patch, and become natural at helping customers realize value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

This role covers the Indonesia market territory.

Responsibilities :

• Lead a dedicated customer set (region or vertical) in the SMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.

• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.

• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long-term partnership with your customers.

• Strengthen client relationships through regular engagement and face-to-face meetings

• Prioritise and lead industry events and user groups to generate market interest.

• Work in partnership with our team of Business Developers, Pre-sales, and Marketers for all sales leads and sales opportunities.

• Building account strategy and territory plan for the Indonesian Market

Required Qualifications:

• Proven track record of success in full cycle sales

• Credibility at all levels and evidence of building positive relationships internally and with the customer.

• Effective communication skills with the ability to build influential relationships and deliver results in a cross-functional environment.

• Successful history of net direct new business sales, proving consistent delivery against targets.

• High motivation, resilience and ambition to build a career at Salesforce.

Preferred Qualifications:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Fluent English *PLUS* Bahasa Indonesian

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.