Qualifications:
- Proven experience in IT support, preferably in the hospitality or service industry.
- Strong knowledge of hardware, software, and networking systems.
- Excellent communication skills and ability to explain technical issues to non-technical staff.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong troubleshooting skills and attention to detail.
- Bachelor's degree in Information Technology, Computer Science, or related field (preferred).
Responsibilities:
- Assist with the installation and configuration of new systems and technology.
- Ensure all hardware and software are up to date with the latest security patches.
- Provide assistance with guest technology-related queries (e.g., Wi-Fi connection issues, device compatibility).
- Track inventory of IT equipment and perform regular audits.
- Ensure the computer network, servers, and Wi-Fi are functioning efficiently.
Job Types: Full-time, Contract
Contract length: 12 months
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