Job Qualification:
- A diploma or bachelor's degree in computer science, information technology, or similar.
- Min. 1 years of experience as an IT support.
- Good ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Proficiency in IT software.
- Experience in documenting processes and monitoring performance metrics.
- Good knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
- Exceptional interpersonal and communication skill.
Responsibilities:
- Consulting with IT team and other departments as required.
- Providing day to day IT assistance to staff
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance
- Updating and maintaining software
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
Jenis Pekerjaan: Penuh Waktu
Pendidikan:
- S1 (Diutamakan)
